There were bumps in the road from the early going. Unlike the U.S. Postal Service, which issues a press release toward the end of every year highlighting stamps the public can look forward to in the year ahead, Israel Post rarely engages with the public and restricts access to information about upcoming stamps to all but a select few entities. Planning for Israeli new issues is like training for a race without knowing its location, length or elevation profile, or like going to a concert without knowing when it starts or who's performing. That was bump number one. Bump number two emerged in early 2020, when Blogger began rolling out a new user interface to replace one that had been in place for more than a decade. The new interface is a dumbed-down, mobile-friendly CMS that feels like a beta version written by a programming team fresh out of high school.
Road closed |
To some readers, my despair, indignation and ultimate exodus may seem like an overreaction: If new issues can be ordered online, why the stubborn insistence on buying them at the post office? This was also the attitude of the head of sales and marketing at Israel Post's philatelic department when I asked him in December why the latest stamp issues hadn't been sent to Jerusalem: Why trouble yourself with going to the post office and waiting in line to buy stamps when you can purchase a subscription and get all the new issues delivered straight to your door? It did not matter to him that I have no interest in collecting every single stamp Israel Post issues and that I had recently started arranging to take my students on field trips to the post office to learn first-hand about the postal service and stamps. All that mattered to him was adding me to his mailing list and getting my credit card number. Retreating into an ecommerce cave may be an effective approach to doing business in the 2020s, but it is a business model into which my collecting style flat-out does not fit.
Post office |
Reason three is all about the post office. Post offices are philatelic temples. Today's philatelists tend not to regard them as such because philately, having become obsessed with collecting and studying stamps to the exclusion of actually using them for postal correspondence, has lost sight of the roots whence it developed. For me post offices are an integral part of the philatelic experience. They are where my initiation into philately happened, first in San Salvador and subsequently in Jerusalem. Even if I'm not a postcrosser and only send letters occasionally, and even if the general population associates the postal system with wasted time and dreadful service, I nonetheless venerate post offices as hallowed ground. In my vision of philately's future, post offices are sites of philatelic pilgrimage -- where communities gather for events and parents take their kids on first days of issue. When I took my seventh-graders on a field trip to the post office in June of this year, the visit left such an impression on them that for weeks they were sending me photos every time they passed by a post office or a mailbox.
One wing airplane |
Where does Israel Stamp Reviews go from here? The backlog of reports waiting to be written is extensive and continues to grow. There are enough ideas in the pipeline to last years, and they are no less important and meaningful now than they were before. What's for sure is there will be a shift in focus away from Israeli new issues toward other areas of philately. Opinion pieces, travel reports, book reviews, news updates, and similar such philately-peripheral content will lead the charge, while content relating to philately-adjacent domains like deltiology and epistolography might also make appearances from time to time. As frustrating as it is being a stamp collector in Israel, my passion for philately is not going anywhere and neither is Israel Stamp Reviews.
I fully understand you
ReplyDeleteLawrence
Thank you for your comment and support.
DeleteI too have stopped buying Israel stamps. I am missing all of 2021, and best part of 2020.
ReplyDeleteMy main reason, is the very poor service and attitude that i receive from Israel Post.
I have taken the trouble to ring them up from the U.K. but they have a horrible arrogant attitude and completely not interested in me as a customer.
I know of many in the UK in the same situation.- who have now stopped collecting Israel.
Numerous readers have contacted me with similar grievances. I was still a new collector when I gave up, but it's clear from the veterans out there that the decline in service has been going on for years. The guy who runs the Virtual Philatelic Club channel on YouTube also called out the philatelic department a couple weeks ago for badly messing up his orders.
DeleteThe situation is very sad, but the Philatelic Service can not be blamed for it. The managers of Israel Post have cut drastically the manpower of the Philatelic Service. They can't anymore continue giving the same level of service as they used to and send new stamps for every post office.
ReplyDeleteYou can buy stamps online and receive them by registered mail. Stamps are still used for mail ,but not widely. In my post office new stamps are not sold for several years.
If you want new issues you can still buy and use them. The situation is the same even in many European countries .That is a reality of modern philately...
Your recent article in Shovel demonstrates that you recognize the philatelic status quo in Israel is unsustainable, but I don't think you went far enough in identifying where the problems are. No one is demanding that new issues be sent to every post office, but it's outrageous that they stopped sending stamps to the main post office in the nation's capital. This is a post office that serves hundreds of customers every day. Not only should it have new issues available, it should have posters of stamps on the wall for people to look at and admire while they're sitting around and waiting with nothing else to do. At this rate, we're just a small step away from outsourcing our entire philatelic operation to Stamperija.
DeleteIn Portugal there is the same problem. I also do the same as Genady mentioned. Currently, in addition to philatly, I am starting to dedicate myself to the collection of bottle labels (along with the tasting experience of wine our beer, I'm collecting the labels). Keep collecting whatever it is because it's one of the best hobbies.
ReplyDeleteKind regards
There's of course nothing inherently wrong with ordering stamps from the internet. The point is that for me personally online retail is antithetical to my nature -- not just where stamps are concerned, by the way. I don't want to be an attic philatelist; I need to be outside, interacting with humans and having my acquisition of stamps be a meaningful and memorable physical and emotional experience.
DeleteThis is indeed a sad phase in your philately life. Wish you all the best for what you choose to do next.
ReplyDeleteIt is sad, frustrating and disappointing. Thank you for your empathy.
DeleteI am just getting around to reading your blog and are finding it wonderful, although this post saddens me, but I do understand. What I think saddens me the most is the fact you cannot reliably receive mail. The irony of that is profound.
ReplyDelete—Reluctant Philatelist (despite what Google says - getting into the correct Google account on a mobile device still flummoxes me)
Thank you for comment. 2021 was a discouraging year, but positive feedback from readers encourages me to return with renewed vigor in 2022. Israel's postal system will be going through major changes this year, following the privatization model of Deutsche Post, and no one knows if or how philately will be effected. Depending on what happens, maybe this'll be the year I rent a P.O. box so I can at least engage in postal correspondence. I have been delighting in your blog, as well. Happy 2022!
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